Every call.
Every agent.
Every policy.
Conduct your entire agency.
MaestroDesk connects to RingCentral and shows every call, agent, sale and lead source live, from one desk.
The problems MaestroDesk replaces
Still logging sales in Telegram?
Tracking premium in a spreadsheet?
Guessing which leads pay?
Every answer is already in your phone system. MaestroDesk puts it on one screen.
Three moves. One desk.
- 01
Connect RingCentral.
About ten minutes. Each extension maps to an agent and each tracking number maps to the lead source that bought the call.
- 02
Calls pop on the agent's screen.
Name, number, lead source and every past call, note and policy, on screen before the agent says hello.
- 03
Managers watch the floor live.
Calls ringing, sales and premium today, every agent and every lead source, moving the second it happens.
Press and hold. The caller's history fills in before the agent picks up: name, number, lead source, last outcome, notes and the last recording.
Built for the call, not the admin.
- 01
Live call pop with caller history
Who is calling, where they came from and what was promised last time, before the first word.
- 02
One-click outcomes
Sold, callback, not interested, no answer, do not call. One key each. Nobody leaves a call unlogged.
- 03
Sales and policy records
Carrier, product, premium and effective date, captured on the call. The policy number lands when the carrier issues it.
- 04
Lead source ROI
Every tracking number rolls up to its source. Calls, sales, premium and close rate per vendor, so you know which leads pay.
- 05
Do-not-call blocking
A listed number pops in red and cannot be missed. The queue stays clean and so does your compliance.
- 06
Recording playback
Play any call straight from RingCentral, inside the customer record, at 1x, 1.5x or 2x.
- 07
Callbacks that come back
Booked in the caller's time zone, owned by an agent, due soon and overdue in plain sight.
See your whole floor. In real time.
Calls ringing now. Sales and premium today. The agent leaderboard. The lead source breakdown. Every number moves the moment a call ends.
Put it on the floor TV.
It reads from across the room. Top ten by premium, who moved up in the last hour, and every sale on the tape the moment it is logged.
Your data. Your rules.
Dedicated or isolated hosting
Your agency runs in its own instance. No shared tables, no shared tenants.
Role-based access
Agents see their desk. Managers see the floor. Admins see settings. Nobody sees more than their job needs.
No data shared between agencies
Your leads, recordings and policies stay yours. They are never pooled with another agency's.
Trusted by agencies running live sales floors.
MaestroDesk is in production on a live RingCentral floor today. The first customer's words land here once they approve them.
What owners ask first.
Does it replace RingCentral?
No. RingCentral stays your phone system and the desk phones stay on the desks. MaestroDesk listens to its call events and does the rest.
Do agents need a softphone or a headset app?
No. Calls stay on the desk phone. The pop opens in the browser.
How do you know which lead source a call came from?
Each vendor or campaign gets its own tracking number in RingCentral. The number the caller dialed tells us the source.
What happens when the same lead calls back?
They pop as a returning lead, with who spoke to them and what was promised, so the next agent never starts cold.
Can we bring our existing leads and customers?
Yes. Import a CSV, map the columns, review duplicates and numbers on the do-not-call list, then import.
How long does setup take?
Most agencies connect RingCentral and map their extensions in an afternoon.
What does it cost?
It depends on the size of your floor and how it is hosted. Talk to us and we will quote it on the call.
Ready to conduct your agency?
A 20-minute walkthrough with a live floor on screen.